Frequently Asked Questions
How do I make a gift?
- Click on “Make a Gift” or “Give Now”.
- Select your payment method.
- Select the amount that you want to give per pay period. Your total annual amount will appear in the summary bar on the right side.
- Qualifying donors can opt into giving societies and step-up programs. Click here to learn more.
- To give anonymously, click the checkboxes, otherwise your name can be shared with the designated charity and to the public.
- Your gift has been completed once you reach the “Thank you” page.
Why don't I see my new 2025 gift or last year's 2024 gift under "My Giving History"?
The current campaign year shows as 2024 or 2024-25, which reflects United Way’s current 2024-2025 campaign year and is the 2025 calendar year. Following the same format, last year's gift will appear under the 2023 campaign.
How do I make a change to an existing gift?
Click on “Make a Gift” or “Give Now” and then click on “Modify Your Current Gift”. Select the gift that you would like to modify and click on “Continue”. A notification will pop up asking “Are you sure you want to do this?” and you will click on “Yes”. Then you can make any changes and complete your gift. Your gift has been completed once you reach the “Thank you” page.
Please note that your gift will be considered "incomplete" and not submitted until you have completed the process and reached the "Thank you" page.
How do I cancel a gift during the campaign?
Click on “Make a Gift” or “Give Now” and then click on “Modify Your Current Gift”. Select the gift you would like to cancel. Then click on “X Cancel and Start Over” in the red button the right. A notification will pop up asking “Are you sure you want to do this?” and you will click “Yes”. Your gift has been cancelled and will no longer appear under “My Giving History”.
For More Help...
Please email donorservices@uwnefl.org and we will respond to your questions.